Terms & Conditions

Text Messaging Terms and Conditions

Effective Date: 4/1/25

By providing your phone number and opting in through https://signaturehomesroc.com/, you consent to receive SMS messages from SIGNATURE HOMES ROC LLC (doing business as Signature Homes Roc) at (585) 667-8882. These messages may include:

• Transactional: appointment confirmations, reminders, order updates, and other service-related notifications.
• Marketing: promotional offers, event announcements, or product updates — only if you opt in to receive them.

1. Consent
Your consent to receive marketing messages is not a condition of purchase. You must actively check a box confirming your agreement to receive both transactional and/or marketing messages as applicable.

2. Opting In
You can opt in via our website or designated forms, including the page located at https://signaturehomesroc.com/. If you previously opted out and wish to resume receiving messages, simply text START to (585) 667-8882 or resubmit your contact details online.

3. Opting Out
You may opt out at any time by replying STOP to any SMS message. You will receive a confirmation of your opt-out. To opt back in, text START or resubmit your form through our site.

4. Help
For assistance, reply HELP to any message or contact us at [email protected] or call (585) 667-8882.

5. Message Frequency
Message frequency may vary based on your interaction with us. You may receive more messages during active conversations, appointment reminders, or promotional periods.

6. Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for specific charges related to SMS messaging.

7. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

8. Eligibility
You must be at least 18 years old to use this service. By opting in, you confirm you meet this eligibility requirement.

9. Privacy
We take your privacy seriously. To understand how we collect, use, and protect your information, please read our Privacy Policy.

10. Changes
SIGNATURE HOMES ROC LLC (Signature Homes Roc) may update these Terms and Conditions at any time. We will notify users of material changes via text message or by posting updates at our Terms page.

11. Contact Us
If you have any questions or concerns about these Terms and Conditions or our text messaging service, please contact us at [email protected].

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our Privacy Policy.

By opting into our text messaging service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.